At Surf Sale Store, we understand that when you order new watersports gear, you’re eager to hit the waves as soon as possible. That’s why we’ve streamlined our delivery process to get your premium equipment to you quickly and efficiently, no matter where your next adventure takes you.

Our Shipping Promise

We ship worldwide (excluding some Asian and remote regions) with two convenient shipping options to suit your needs and budget. All orders are processed within 1-2 business days from our warehouse in Washington, US.

Standard Shipping: Fast & Trackable

For those who can’t wait to get their hands on their new gear, our standard shipping option delivers:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate
  • Features: Full tracking, reliable service, faster delivery

This is our recommended option for time-sensitive orders or when you need to know exactly when your package will arrive.

Free Shipping: Economical & Efficient

For orders over $50, we’re happy to offer free shipping:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders over $50
  • Features: Cost-effective solution for larger orders

While slightly slower than our standard option, this service provides excellent value for bigger purchases like kites, boards, or complete gear sets.

Delivery FAQs

How long does order processing take?

We process all orders within 1-2 business days. You’ll receive a confirmation email with tracking information once your order ships.

Do you ship to my country?

We ship globally except to some Asian countries and remote regions. If you’re unsure about delivery to your location, please contact us at [email protected] before placing your order.

What if my package is delayed?

While we work with reliable carriers, occasional delays can happen. If your package hasn’t arrived within the estimated timeframe, contact our customer service team for assistance.

Can I change my shipping address after ordering?

Address changes must be made before your order ships. Contact us immediately at [email protected] if you need to update your shipping information.

Ready to Ride?

Now that you know how quickly we can get your new watersports gear to you, why wait? Browse our selection of premium kitesurf equipment, SUP boards, wakeboarding gear, and more – all at unbeatable prices.

Remember, at Surf Sale Store, we’re not just delivering packages – we’re delivering your next wave-riding adventure!

The Surf Sale Store Team
3098 Ashford Drive, Washington, US 20200
Questions? Email us at [email protected]